Western Digital took its services offline due to a security breach

Western Digital disclosed a security breach, according to the company an unauthorized party gained access to multiple systems.

Western Digital has shut down several of its services after discovering a security breach, the company disclosed that an unauthorized party gained access to multiple systems.

“Western Digital is currently experiencing a service outage impacting the following products: My Cloud, My Cloud Home, My Cloud Home Duo, My Cloud OS5, SanDisk ibi, SanDisk Ixpand Wireless Charger.” reads the status page of the company on April 2, 2023. “We are working to restore service. We apologize for any inconvenience. Next update will be posted on Monday, April 3.

“On March 26, 2023, Western Digital identified a network security incident involving Western Digital’s systems. In connection with the ongoing incident, an unauthorized third party gained access to a number of the Company’s systems.” reads the press release issued by the company. “Upon discovery of the incident, the Company implemented incident response efforts and initiated an investigation with the assistance of leading outside security and forensic experts. This investigation is in its early stages and Western Digital is coordinating with law enforcement authorities.”

Western Digital launched an investigation into the security breach and announced that it is implementing proactive measures to secure its operations. The response to the incident includes taking systems offline.

The company is working to understand the nature and extent of that security breach, it is also working on restoring impacted services.

The response to the incident put in place by WD suggests that the company was the victim of a ransomware attack, but at this time it is not included in any of Tor leak sites of ransomware groups.

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Pierluigi Paganini

(SecurityAffairs – hacking, Western-digital)